SHIPPING & RETURNS
Last updated: August 2026
UK delivery
Sable & Wander currently ships within the United Kingdom only.
Standard Delivery is:
£3.95 per online order
Dispatch times
Orders are normally prepared and dispatched within:
3-5 working days
Each print is carefully checked, finished and packaged before leaving Sable & Wander.
Working days exclude weekends and UK banks holidays.
Once an order has been dispatched, delivery time will depend on the postal or courier service used.
Damaged, faulty or incorrect orders
If your order arrives damaged, faulty or incorrect, please contact us as soon as reasonably possible at:
Please include:
Your order number
A brief explanation of the problem
Clear photographs of the item and packaging where relevant
We will work with you to arrange an appropriate replacement, refund or other remedy in accordance with your statutory rights.
You will not be expected to pay return costs where goods need to be returned because they are faulty, damaged or incorrect.
Personalised items
If Sable & Wander offers genuinely personalised or custom-made products in future, different cancellation rules may apply to those items. Any such restriction will be clearly stated before purchase.
Packaging
Artwork is carefully packaged to help protect it during transit.
We aim to ensure every order reaches you in the same condition in which it leaves us.
Change-of-mind returns
If you purchase online and change your mind, you normally have 14 days from the day you receive your order to tell us that you wish to cancel.
After notifying us, you then have 14 days to return the goods.
To request a return, email:
Please include your name and order number.
Returned items should be handled with reasonable care and securely packaged.
Unless an item is faulty, damaged or incorrect, the customer is responsible for the cost of returning a change-of-mind order.
We recommend retaining proof of postage until your refund has been completed.
Refunds
Eligible refunds will normally be made to the original payment method.
Where the statutory cancellation right applies to the entire order, the refund includes the basic standard outbound delivery charge.
We may wait until the returned goods have been received, or you provide evidence that they have been sent back, before issuing the refund where permitted by law. Refunds must generally be made within the applicable 14-day statutory timeframe.
Returns should be sent to:
Sable & Wander
Unit 174169, Courier Point
13 Freeland Park
Wareham Road
Poole, Dorset
BH16 6FH
United Kingdom